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Refund and Returns Policy
Thank you for shopping at MyDigiBuy.Shop. We sell digital products such as software, themes, bundles, courses, and downloadable resources. Due to the nature of digital content and instant access delivery, we maintain a strict no-refund and no-cancellation policy.
By making a purchase on our website, you agree to the terms outlined below.
1. Digital Products – No Refund Policy
All products available on MyDigiBuy.Shop are non-tangible, digital goods delivered electronically. Once a purchase is completed and access to the product or download link is provided, the transaction is considered final and non-refundable.
We do not offer refunds, returns, or exchanges under any circumstances, including but not limited to:
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Change of mind after purchase
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Accidental purchases
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Incompatibility with your device, software, or system
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Lack of technical knowledge to use the product
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Dissatisfaction with the product’s content or performance
2. Cancellation Policy
Orders for digital products cannot be canceled once payment has been successfully processed. This is because access to the product is granted immediately after checkout.
3. Exceptions (Limited Technical Issues Only)
We may, at our sole discretion, provide support or a replacement download link in the following cases:
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The download link is not working
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The file is corrupted or incomplete
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You did not receive the product due to a technical error on our system
Note: These cases do not qualify for a refund. We will only ensure successful delivery of the purchased product.
4. Fraudulent Transactions
If we detect a fraudulent or unauthorized payment, we reserve the right to:
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Suspend access to the product
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Cancel the order
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Cooperate with payment gateways and legal authorities
5. Customer Responsibility
Before making a purchase, customers are responsible for:
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Reading product descriptions carefully
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Ensuring compatibility with their system or platform
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Understanding that all sales are final
6. Chargebacks & Disputes
Initiating a chargeback or payment dispute without contacting our support team first may result in:
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Immediate suspension of your account
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Revocation of access to purchased products
We strongly encourage you to contact us so we can assist with any delivery or access issues.
7. Policy Updates
We reserve the right to modify or update this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting on this page.
8. Contact Information
If you experience any issues accessing your purchased product, please contact us:
MyDigiBuy.Shop
📧 Email: shopdigibuy@gmail.com
🌐 Website: https://mydigibuy.shop